Introduction: All users who intend to purchase (make a reservation) through the Irman Boutique Hotel Qeshm online reservation system must thoroughly read the terms of this agreement before proceeding with any reservation. Membership in the website or making a reservation through it is considered as having read and accepted all purchase terms, conditions, and related regulations.

Hotel Rules and Regulations

1. General Admission Conditions:

  1. Presenting valid identification documents (national ID card, birth certificate, or passport) is mandatory for check-in.
  2. Married couples are only admitted upon presenting a valid marriage license or an official temporary marriage certificate with an embossed judicial stamp. The certificate must bear the official seal of the judiciary.
  3. Individuals under 18 years of age will only be checked in if accompanied by parents or a legal guardian.
  4. For foreign guests, presenting a valid passport with entry and exit visas is mandatory.
  5. The minimum age for booking and accommodation is 18. Reservations made for individuals under this age will be canceled without any refund.
  6. Bringing identification documents for children (birth certificate or national ID) is necessary to verify their age and register their information.
  7. Pets are not allowed in the hotel.

2. Check-in and Check-out Times:

  1. Check-in: from 14:00.
  2. Check-out: until 12:00 noon.
  3. Arrivals before 10:00 will incur a half-charge (50% of one night’s rate), and arrivals before 07:00 will incur a full charge.
  4. Departures after 12:00 up to 18:00 will incur a half-charge (50% of one night’s rate), and after 18:00 a full charge applies.
  5. Extensions of stay are subject to availability and hotel approval.

3. Reservation and Payment Policies:

  1. A reservation is only confirmed upon full payment of the requested nights and receiving a definitive tracking code.
  2. The announced rates include the base room price and breakfast.
  3. Rates may vary during different time periods, and the applicable rate is the one listed at the time of booking.
  4. Payments can be made in cash or via local bank gateways. International credit cards (Visa/MasterCard) are not accepted.
  5. Name changes on existing reservations are not possible, and the room will only be handed over to the individual named in the reservation system.
  6. If the buyer’s name or identity does not match the information on the reservation, the hotel bears no responsibility for altering the information or problems resulting from such discrepancies.

4. Children’s Stay Policy:

  1. Children under 2 years stay free of charge.
  2. Children from 2 to 12 years are charged half-price.
  3. Children over 12 years are considered adults and will be charged the full rate.
  4. Presenting the child’s identification is mandatory.

5. Cancellation and Refund Policies:

  1. Cancellations must be made in writing through the registered email or social media account used at the time of booking.
  2. Cancellations made up to 20 days before arrival incur no penalty.
  3. Cancellations made between 20 and 11 days before arrival incur a 20% charge of one night’s stay per room.
  4. Cancellations made between 10 and 6 days before arrival incur a 30% charge of one night’s stay per room.
  5. Cancellations made between 5 days and 48 hours before arrival incur a 50% charge of one night’s stay per room.
  6. Cancellations made between 84 and 42 hours before arrival incur a 70% charge of one night’s stay per room.
  7. Cancellations made up to 42 hours before arrival will result in a full one-night charge per room.
  8. If, after checking in, the guest decides to end their stay for any reason during non-peak periods, one night per room will be deducted from the prepaid amount. (During peak periods, due to lost sales opportunities, no refund will be issued unless under special circumstances mutually agreed upon. The person who made the reservation, or the company/booking center, must fully settle the payment; otherwise, the reservation will be canceled, and the hotel has no obligations to the company, booking center, or the guest.)
  9. Refunds (if applicable) will be processed within 7 working days.

6. Regulations for Using Hotel Facilities:

  1. Smoking is prohibited in the rooms and the hotel lobby.
  2. Guests must maintain order and respect others.
  3. Unauthorized persons are not allowed in the rooms; guests must avoid admitting additional guests without prior coordination.
  4. Using heating equipment or cooking appliances in the rooms is prohibited.
  5. Damages caused to hotel property by guests must be compensated based on the hotel’s estimated costs.
  6. The hotel is not responsible for possible infrastructural malfunctions, including internet disruptions, technical issues, or equipment problems in rooms or public areas. In such cases, resolving them is a priority.
  7. Room service, laundry, restaurant, and other facilities are subject to additional charges according to current tariffs.
  8. Guests and users must comply with all regulations and respect others’ rights when using the hotel’s services and facilities. Any violation of the rules or of others’ rights—such as posting inappropriate comments or engaging in objectionable activities on the hotel site—will result in service termination.

7. Security and Privacy:

  1. The hotel assumes no responsibility for lost or stolen items. Using safety deposit boxes for valuables is recommended.
  2. CCTV cameras are installed in public areas to ensure guests’ safety.
  3. Unregistered individuals are not permitted in rooms, and guests must comply with this rule.

8. Emergencies:

  1. Guests must follow safety instructions in case of emergencies.
  2. Emergency exits must always remain open and accessible.
  3. Cooperation with hotel staff during emergencies is mandatory.

9. Amendments to Regulations:

  1. The hotel reserves the right to modify these rules and regulations at any time. The updated version will be available on the hotel’s official website.
  2. Registering a reservation implies complete acceptance of these regulations by the guests.

10. Contacting the Hotel: For any questions or further information, please contact the hotel reception.

Note: Compliance with these regulations is mandatory for all guests. Failure to adhere to the rules may lead to the cancellation of the reservation or eviction from the room at the guest’s expense.